North Kansas City Hospital - North Oak Conference Room
Wednesday, November 18, 2026
Time: Registration 3:00 -networking, food/drink, speaker. End by 5:00pm
Speaker: Matt DenHartog
AI in RCM - Navigating the Slop to Find Real Returns
Everyday, healthcare leaders are inundated with new AI technologies that claim to automate
parts of the healthcare ecosystem. There is a lot of real promise in what these companies are
proposing, but it is a saturated market that has very little clarity on what technologies can
perform to stay ahead of patient expectations, margin pressures, payers, labor shortages and
“competing” providers.
The goal of this session will be to help frame the AI opportunity in RCM that helps attendees
drive faster and more meaningful returns on AI investments.
● Why RCM is ripe for AI, and why it isn’t
● Deciding where to use AI next
● Evaluating vendors and partners - new and current
Matt hopes that attendees will leave more confident and excited for how RCM AI technologies
will benefit staff, patients, the bottom line, and leaders.
Bio
Matt has been in healthcare almost his entire career. He spent almost 18 years in the medical
device industry calling on providers, hospitals and health systems before moving into the
healthcare software industry focused on communications and RCM. He currently serves as the
Strategic Account Director for Collectly and lives in the Des Moines area.
Matt first started to understand the impact of RCM challenges and complexities when working
alongside schedulers and billers to create access to new, life changing medical treatments. It’s
that experience that gives him a passion for solving inefficiencies, poor revenue performance,
and confusing patient experiences.